fix google play gift card error

How To Fix Google Play Gift Card Error Fast In 2024

Do you wish to know the best way to Fix Google Play Gift Card Error Fast in November 2024?

Learn about the five working tips to resolve the Error Message of Google Play Gift Cards.

If you’ve been getting the “We need more info to redeem your gift card” error, this is a guide on How to Fix Google Play Gift Card Error.

Recently, people have been complaining about the Google Play Gift Cards not working, mainly the (American) USA Google Play Cards.

This is an issue from Google; hence the Google Play Cards cannot be redeemed.

Nevertheless, this error can be fixed if you follow the tips in this article.

These are the 5 ultimate tips for resolving Google Play Gift Card Error Fast.

Google Play Gift Cards are virtual vouchers that are redeemable through the Google Play Store to buy items. 

This card can be used as a payment method to pay for apps and other app services on Play Store.

You can also use the card to purchase books from Google Playbooks, Google Music Store and rent movies.

When redeeming a gift card on any online retail platform, the card may show an error in numbers.

When this error message appears, don’t be afraid. This can be a typing error.

Another issue that comes into effect is the Play Store Balance Limitation, which you need to note.

Let’s quickly see the working tips on how to solve the Google Play Gift Card Error Instantly today, November 2024. 

How To Fix Google Play Gift Card Error Fast

fix google play gift card error

If your Google Play gift card keeps displaying the Error Message, here are the 5 possible solutions you can try.

1. Check The Promotional Code

One of the ways to fix the error message fast is by checking the promotional code of your card.

Always check your promotion code whenever you receive an error message.

Verify that the code you entered was correct or if you entered the wrong codes. 

You can also purchase a Google Play gift card at any of Google’s international stores. 

There are many differences between traditional gift cards and e-codes when redeeming.

Once payment is confirmed, the value of the physical cards is being redeemed faster than the e-codes.

Hence, the physical cards cannot be redeemed remotely; this is part of its security measure. 

2. Code Value Should Not Exceed Play Store Limit

Always confirm that the Code Value does not exceed the Play Store limit.

A set of rules controls the redemption of gift cards on the Google Play site. 

One of the rules is that the amount of money a gift card has must not exceed the limit of the Google Play Store. 

The gift card can no longer be used or utilized effectively if it does. 

Hence, you’re limited to the maximum amount of $1,500 in your Google Play account at any moment.

Google Play has also established limits on how much you can get back from your card within a particular time.

Utilizing a little amount of the funds in your Google Play account will allow you to bypass and solve the gift card error. 

And then, the Google Play redemption space will be opened up more.

3. Check The Account You Are Logged Into

One of the ways to resolve and fix the Google Play Gift Card Error is to be conscious of the Google account logged into your device.

This is one of the most neglected reasons people encounter issues while redeeming their Google play cards.

Using a different account or email to redeem your Google Play gift card will result in an error message. 

This is because there’s a constant synchronization with the email used to get the gift card.

Therefore, using a different email when redeeming your gift card is not advisable. 

It is necessary to check and confirm your mail if your codes have been verified without exceeding the daily limit.

 

Read Also: How to Redeem Google Play Gift Card (Instantly)

4. Update Google Pay Account Information

Updating your Google Pay account information is another way to solve the Google Play Card error message.

When you receive an error message indicating that “there’s an issue with your Google account.”

Then you need to update or change your account details before using the gift card. 

A low balance on your credit card or suspicious activities on the payment account might be the reason behind the rejection to purchase your request.

If you’re having problems with your Google payment account, there’re available solutions, depending on your error message.

If the error says, “transaction is unable to be completed because of the expiration of your credit card” then you need to change the card.

Replacing your credit card or selecting other payment options like Google Pay is recommended.

However, if the Google Play error persists, you might need another gift card(s), which makes the transaction process simple and seamless.

5. Contact Google Play Support

If you are still getting the “We need more info to redeem” error message, contacting Google support is the last thing here.

Now, you need to contact Google Play support and submit the full details of your card.

You can quickly contact Google, fill out the form on this page, and wait for it to be reviewed. 

Google play support can help you to resolve the error message problem, so ‘contact them here.

Conclusion

These are the working tips to fix and resolve the error message on Google Gift Cards when redeeming. 

Please take note of these tips and check out for them whenever you want to redeem your Google Play cards.

The last tip of contacting Google Play Support works faster and helps resolve the error message issue with your card.

However, you can also sell your gift card for cash here on the GiftCardsToNaira platform. 

We buy Google Play cards and all other gift cards in exchange for Naira or Cedis.

If you want a high rate and secured trading on your gift cards, ‘visit our website or download our mobile app here to start trading.

Get started today and trade your gift cards with us now.

Enjoy!

 

Read Also: [Solved] How to Fix “We need more Info to Redeem” Error of Google Play Gift Card

19 Comments

  1. Miracle

    My google play card says We need more info to Redeem your gift card, send us details. I did everything they asked me to do and it’s been 23 hours now they haven’t gotten back to me, please how long does it takes

    • admin

      Hi Miracle, you can try again later.

      However, you can trade and exchange your Google play card here on our platform and get paid in Naira or Cedis.

      Visit our website at (https://giftcardstonaira.com/) or Download our Mobile App to upload a clear fresh receipt of the card and start trading.

  2. Shawn

    I’m having an invalid google play card can I still sell it?

  3. jahman

    my card is displaying pending, and it’s taking way too long, how do i fix this, how long is is gonna take?

  4. pat

    my card’s close to $700 is still showing me :we need more information to redeem your cards. its more than 3 days I sent the message, I don’t know if its right channel.

    • admin

      Hi Pat; Sorry about that. Yes this is the right channel.
      You can fix the need more information error by following the above guide or follow the quick steps on our article here.

  5. Tijani Taofeek

    Have send my google play card 100$ with you and it say same thing, need more information before it can be redeem.

  6. prince

    I have been trying to sell my Google play card since 1 week now vendor told me the card is an information card I should contact Google play support team. I contacted Google support team they haven’t done anything. Can I get help to fix this
    Please help me with any advise and solution.

    • admin

      Hi Prince, sorry about that.
      Yes, you’ll get a feedback soon from Google support team.
      However, you can try contacting them again later via this form page.

  7. Sodiq

    I’m fed up of this google card have been selling my card so many times but did the same thing I need more information about the card please help me out.

    • admin

      Hi Sodiq, sorry about that.
      You can contact Google via the form page link in the article above and you’ll receive a feedback on this issue.

  8. Sandra

    I can’t load my Google card, it ask for more information to load the card. I don’t Know what it happened.

    • admin

      Hello Sandra,
      Kindly contact Google Play support using this link and they’ll help fix it.

  9. JOJO

    Same here, i try to sell out card last night but it didn’t work. please what’s going on with Google play card since last night. is everything okay?

    • Admin

      Hi Jojo, sorry about that as this issue is fixed now.
      Kindly check back very soon and try again; Thank you!

  10. Logan Drill

    Please how can I redeem my error Google play cards without any information? Please it’s very urgent????

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